01
Multilingual Customer Care
Trained customer support professionals who communicate with customers across major Indian languages while following your company processes and service standards.
Impact
2,000+
Candidates Placed
in the last 3 months
Recruitment capacity is the constraint in most workforce engagements. Ours is demonstrated rather than promised — sustained sourcing, screening and placement across five languages, focused entirely on the Indian market.
3 Months
Placement window
5 Languages
English, Hindi, Telugu, Tamil, Kannada
12 Sectors
Industries supported
End-to-End
Recruitment, training, deployment and payroll
Services
Everything between a job specification and a working support team.
We handle recruitment, training, deployment, payroll and coordination, so you get a functioning team instead of a hiring project.
See all five services
02
Telecalling Services
Inbound, outbound and customer engagement processes run by people who know your product.
03
Dedicated Workforce Solutions
Recruitment, training and deployment of teams built around your requirements.
04
Recruitment & Training
Candidate identification, screening and preparation before anyone reaches your customers.
05
Payroll & Workforce Management
Workforce coordination and payroll management under the agreed engagement structure.
Languages
Connect with customers in the language they understand best.
EnglishHindiTeluguTamilKannada
Industries
Sectors we build customer support teams for.
Each engagement is trained on the industry it serves — the products, the process and the kind of call your customers actually make.
Browse all 12 industries
Telecom & Internet
Connectivity, plans and service communication across regional languages.
OTT & Entertainment
Subscription, access and content support for streaming platforms.
E-Commerce
Order, delivery, returns and after-sales customer communication.
Food & Grocery Delivery
Fast-turnaround order and delivery support.
BFSI
Banking, financial services and insurance customer communication.
IT / ITES
Support, coordination and voice processes for technology services.
Logistics
Shipment, pickup and delivery communication at scale.
Healthcare
Appointment, enquiry and patient communication support.
Education
Admissions, course enquiries and learner engagement.
Electronics & Consumer
Product enquiries, service requests and after-sales support.
Local & Regional Business
Regional-language customer care for growing Indian businesses.
Travel & Hospitality
Booking, ticketing and guest support handled in your customers’ own language.
Why Strategy Technologies
More than telecalling. We build customer support teams.
01
Regional Language Expertise
English, Hindi, Telugu, Tamil and Kannada. Customers explain a problem better in their own language, and executives resolve it faster in theirs.
02
Industry-Specific Training
Training is built around your products, services, processes and communication standards — not a generic call-centre script.
03
Proven Recruitment Capability
2,000+ candidates placed in the last 3 months. Recruitment capacity is the constraint in most workforce engagements; it isn’t in ours.
04
Scalable Workforce
Teams are built to your requirements and can be scaled as those requirements change, without restarting the hiring process each time.
05
End-to-End Workforce Management
Recruitment, training, deployment, payroll and coordination sit with one partner, under one engagement structure.
06
India-Focused Operations
Our recruitment and workforce operations are built for the Indian market and the languages its customers actually use.
Service model
You define the process. We build the team.
You bring the process, the product knowledge and the service standards. We recruit, train, deploy and manage the people — and they stay on our payroll, coordinated by us.
Need a Multilingual Customer Support Team?
Tell us about your business and workforce requirements.