Job-Oriented Courses & Training

Learn. Train. Get Job-Ready.

Build practical skills in MS Office, cloud telephony, communication and customer support through industry-focused training designed around real company requirements.

  • Training
  • Skills
  • Job Readiness
  • Placement Assistance

Why these courses

Practical skills that customer support employers actually ask for.

Strategy Technologies recruits, trains and deploys customer support and telecalling teams across India. These courses teach the same day-one skills we look for when we screen candidates for those roles.

Courses offered

Three courses. One job-ready skill set.

Take the complete package, or start with the single course that matches your career goal.

01

MS Office — MS Word & MS Excel

Learn essential workplace tools for documentation, data entry, reporting and office administration.

Covered in this course

  • MS Word — documentation
  • MS Excel — data entry
  • Reporting
  • Office administration

02

Cloud Telephony Software

Get hands-on knowledge of cloud-based calling systems, call management and customer communication tools.

Covered in this course

  • Cloud-based calling systems
  • Call management
  • Customer communication tools

03

Customer Support Skills

Develop professional communication, customer handling, problem-solving and call-handling skills required for customer support roles.

Covered in this course

  • Professional communication
  • Customer handling
  • Problem-solving
  • Call handling

Course fees

Two ways to enrol.

Best value — all three courses

Complete Package

₹1,000/- All 3 Courses

Get complete training across MS Office, Cloud Telephony & Customer Support Skills.

  • MS Office — MS Word & MS Excel
  • Cloud Telephony Software
  • Customer Support Skills
  • Placement assistance on completion

Enrol in the Complete Package

Individual Course

₹800/- Any One Course

Choose the course that matches your career goal.

  • Any one of the three courses
  • Placement assistance on completion

Enrol in One Course

What you’ll learn

The skills you use on your first day at work.

Office & documentation

  • Create and format documents in MS Word
  • Enter, organise and check data in MS Excel
  • Prepare day-to-day reports
  • Handle routine office administration

Calling & customer handling

  • Work with cloud-based calling systems
  • Manage calls and customer communication tools
  • Communicate professionally with customers
  • Handle customer queries and resolve problems

Placement assistance

Finish the training, then get help finding the right role.

Complete your training and receive placement assistance for suitable job opportunities based on your skills, performance and available industry requirements.

Placement assistance means we help you find suitable opportunities. It is not a guarantee of employment.

Learn • Train • Interview • Grow

Training based on real job requirements.

Training is designed around the skills companies look for in Regional Telecaller and Customer Support roles, so what you learn maps onto what you are interviewed on.

  1. Understand Requirements

    Identify role-specific skills and qualifications.

  2. Job-Oriented Training

    Training based on relevant hiring requirements.

  3. Interview Opportunity

    Eligible candidates may be considered for available interviews.

  4. Selection & Offer

    Candidates who clear the recruitment process may receive an offer.

  5. Verification & Joining

    The hiring company completes verification and issues the joining letter to selected candidates.

Questions

Before you enrol.

What courses does Strategy Technologies offer?

Three job-oriented courses: MS Office (MS Word & MS Excel), Cloud Telephony Software, and Customer Support Skills.

How much do the courses cost?

All 3 courses are ₹1,000/-. Any one course is ₹800/-.

Can I take one course instead of all three?

Yes. Any single course is ₹800/-, so you can start with the one that matches your career goal.

What is included in the complete package?

All three courses — MS Office (MS Word & MS Excel), Cloud Telephony Software and Customer Support Skills — for ₹1,000/-.

Does Strategy Technologies provide placement assistance?

Yes. After completing your training you receive placement assistance for suitable job opportunities based on your skills, performance and available industry requirements. This is placement assistance, not a guarantee of employment.

Enrol now

Limited training slots available.

Strategy Technologies — Training | Skills | Career Opportunities. Tell us which course you want and we will confirm your slot.

Prefer to read more first? See our services, how we work or the roles we are hiring for.

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